Website FAQ

MUSIC FAQ

Q) How do I place an order or buy a product on www.berlinrecordproductions.com ?


A) Look at the categories, choose an area of interest (i.e.: singles, albums) choose a track u want to purchase by using the ADD TO CART button. Once you have gathered all your tracks, select the CHECK OUT button when you're complete your purchase.


Q) What happens after payment?

A) When you have gone through the PayPal checkout and finished paying for your product, you will need to go back to www.berlinrecordproductions.com and login. Select your email for an automated message sent to you from Berlin Record Productions. This is the same email address account you used on PayPal.com. This email will contain simple instructions and a password you'll need to collect your product.

Note: Please remember or write down login and password because you need them to collect purchased products on this site

Q) What do I do after I paid and want to collect my purchased product ?


A) You must go back to www.berlinrecordproductions.com and use the login and password you created for your account. Select the view order status button to collect purchased products from this site.

Q) Does Berlin Record Productions receive Money Orders and other offline payments

A) Yes all products can be purchased offline (Hard Copies) will be subjected to a standard shipping and handling cost of $. All products will be shipped within 24 hours of payment received and general shipping to any destination ranges from four to six weeks. All inquires on hard copies can be made through the contact page through the webmaster. Please expect a 12 - 24 hour response time. Sorry for any inconvenience.

Q) Payment Methods ?

A) PAYPAL is the only transactions service that Berlin Record Productions uses. PAYPAL is simple and easy to join.

Link

www.paypal.com

Q) Do I need a PAYPAL account to use PAYPAL ?

A) NO, this is a very frequently asked question. PAYPAL accepts all bank accounts and major credit cards, but joining takes a few minutes to execute.

Note:

Check button to purchase straight from your bank account or credit card


PIC OF WHERE TO GO

Q) Do I need an account to purchase material from this site ?

A)  YES, This is extremely important consumers of this site. Consumers must provide your e-mail address, a password (you create) and any other information asked.  All products are digital downloads and all consumers must set up an account to claim all there products.

Q) Are my transactions secured ?


A) PAYPAL protects all online financial information with state- of-the-art industry-leading security prevention. Berlin Record Productions uses this because it really is the safest and most effective online transaction company. We feels so safe that this company feels safe with all their personal transactions and funds through this company. Please feel safe to buy any one of our online products for sale and feel completely safe with your online purchase.  Also all transactions are dealt with by PAYPAL and no personal information or credit card information is seen by any party associated with this site

PAYPAL SECURITY

128-bit Secure transaction encryption.


Q) What is the maximum amount of times that I can download a product ?

A) Maximum of two downloads per file on all downloadable music


LEGAL FAQ

Q)  Refund policy for Berlin Record Productions website ?

A) No refunds or exchanges on any downloaded products  

Q) What does a non-exclusive rights allow ?

A) Non exclusive rights entitle the owner of the rights to use portions or sections of the instrumental but not the whole thing. The tracks must be recorded with lyrics in order to resell these tracks

Q) What do I receive when I purchase an instrumental ?

A) All instrumentals that are purchased come with a 256 kps rendering (Both WAV and MP3 as well as a detailed music license agreement

MISCELLANIOUS FAQ

Q)  What currency is used on www.berlinrecordproductions.com ?

A) Canadian Currency is used on this site  

Q) Can I purchase the exclusive rights to instrumentals found on  ?

A) Yes exclusive rights to tracks can be purchased by contacting the webmaster with arrangements and written consent from owner of material. Music will have to be discussed in regards to payment and contacting the webmaster regarding any inquires on tracks. Please leave accurate information about track and any other information you wish to leave